Your Training and Documentation Needs
Dan Roberts, the sole proprietor at Telos Interactive, creates new online, interactive training programs, converts existing training to an online format, updates existing documents or creates new ones, and enables you to publish and track your documentation online.
Establish New Online Training: Don't worry if you know you need an up-to-date interactive training system and have no idea where to start. Dan has established new online training programs for several companies and the U.S. Navy, and can do the same for you.
Convert Existing Training: If you have existing instructor-led training, you are half way to providing your audience with a modern interactive training experience. Provide Dan with your training courses, discuss your expectations, and you will soon be providing training without an instructor.
Online Document Publication: Moving your documents online is not difficult or expensive. Chances are good that you will not need to purchase any software. Dan will guide you as you establish a simple way to provide always-current documents based on your unique needs.
Update or Create Documents: Dan is an expert at creating professional, usable documentation from the information you have available. Point him to your outdated documents or disorganized notes, and he will organize and wordsmith something you'll be proud to present. If the information is only available in your employees' memories, Dan will conduct interviews while taking great care to minimize work disruption.
As an individual and as a team leader, Dan has performed all the services listed below for the U.S. Navy, GIA, Allergan, ServiceNow, Samsung, HP, Dell, Lenovo, Anritsu, Aspect Telecommunications, and many other organizations, both large and small. Examples are available upon request.
Dan is currently available for new projects on a contract or temporary employment basis.
Establish New Online Training: Don't worry if you know you need an up-to-date interactive training system and have no idea where to start. Dan has established new online training programs for several companies and the U.S. Navy, and can do the same for you.
Convert Existing Training: If you have existing instructor-led training, you are half way to providing your audience with a modern interactive training experience. Provide Dan with your training courses, discuss your expectations, and you will soon be providing training without an instructor.
Online Document Publication: Moving your documents online is not difficult or expensive. Chances are good that you will not need to purchase any software. Dan will guide you as you establish a simple way to provide always-current documents based on your unique needs.
Update or Create Documents: Dan is an expert at creating professional, usable documentation from the information you have available. Point him to your outdated documents or disorganized notes, and he will organize and wordsmith something you'll be proud to present. If the information is only available in your employees' memories, Dan will conduct interviews while taking great care to minimize work disruption.
As an individual and as a team leader, Dan has performed all the services listed below for the U.S. Navy, GIA, Allergan, ServiceNow, Samsung, HP, Dell, Lenovo, Anritsu, Aspect Telecommunications, and many other organizations, both large and small. Examples are available upon request.
Dan is currently available for new projects on a contract or temporary employment basis.
Company Information
DUNS: 126246334 Veteran Owned
Company
CAGE Code: 3C7B5 AICS Codes: 541511, 611420, 611430, 611699, 611710
CAGE Code: 3C7B5 AICS Codes: 541511, 611420, 611430, 611699, 611710
Capabilities Statement
Dan analyzes the root causes of business problems, then implements appropriate documentation
and/or training interventions to correct those problems. Dan executes all tasks
required for the project, including gathering information via research and SME
interviews, writing text, designing instruction, capturing graphics and screen
activity, shooting and editing video, recording and editing voice over, and creating evaluations (tests). Recent projects include:
Dan is an accomplished senior instructional designer, editor, and technical writer with proven abilities:
Software Expertise
Training Development
Technical Writing
Other
- Gemological Institute of America (GIA) (http://www.gia.edu): Designed and implemented Word and MadCap Flare templates, interviewed SMEs, performed independent research, took photographs, created graphics and flowcharts, wrote policy and procedure manuals for all education departments.
_ - U.S. Navy: Wrote software manuals, designed and delivered interactive online technical training with voice over, prepared support materials and delivered classroom training.
- Allergan (http://www.allergan.com/): Designed and developed non-traditional job aids and interactive online training for pharmaceutical product development and regulatory submission management.
- Western National Group (http://www.wng.com/): Designed and implemented online interactive courses and software simulations for real estate property management software.
- MarginPoint Software (formerly Nexiant) (http://www.marginpoint.com/): Designed and implemented help system, interactive video demos, and online courseware for automated inventory management hardware and software.
- Samsung (http://www.samsung.com/us/mobile/cell-phones): Conducted Android phone software string style comparison study, wrote software string style guide and edited text strings.
- Interpreters Unlimited (http://www.interpretersunlimited.com/): Rewrote and updated operations and procedures manuals.
- ServiceNow (http://www.service-now.com/): Interviewed C-level customers and wrote technical white papers.
- PC-Doctor (PC Diagnostic Software): (http://www.pc-doctor.com/): Created technical manuals, white papers, Web content, software strings, interactive online training and software simulations for PC diagnostic software applications for HP, Dell, IBM, Lenovo. Managed 26 translation teams.
Dan is an accomplished senior instructional designer, editor, and technical writer with proven abilities:
- Instructional Design: Design, develop and deliver online training, classroom courses, job aids, blended training, and scored evaluations using existing materials and SME interviews. Dan has established new eLearning training programs for many organizations.
- Classroom Instruction: Prepare support material and deliver live instruction and evaluations.
- Technical Writing: Gather, consolidate, and organize information from multiple sources into usable and understandable documents, Web content, job aids, proposals, and white papers.
- Editing: Transform rough content into professional, concise, well-organized documents.
- Localization: Manage translation teams and implement document and software string localization.
- Voice Over: Write scripts, record, edit and implement voice over and podcasts.
Software Expertise
Training Development
- Adobe Captivate
- Articulate Storyline
- PowerPoint
Technical Writing
- Adobe FrameMaker
- MadCap Flare
- Oxygen XML Author (DITA)
- Microsoft Word
Other
- Photoshop
- SharePoint
- Visio
- Excel
- Cool Edit sound editing
Writing
Point Dan to a source of raw information and tell him what you want to accomplish. Dan will take it from there and deliver any of the following:
- Software strings
- User guides
- Technical manuals
- Corporate Web sites
- Interactive and traditional marketing publications
- Technical white papers
- Web-delivered interactive training
- Web-delivered live training
- Classroom training
- Software simulations
- Internal and external newsletters
- Press releases
- Proposals and RFQ/RFP responses
- Other technical and marketing content
Editing
Editing is one of Dan's strongest skills. He will make sure your text is concise, correct, and professionally presented. We will discuss your objectives, then Dan will do whatever is required to make sure that those objectives are accomplished. That might mean a quick check of grammar and spelling, or it might mean changes in structure, voice, and other aspects of your project.
Localization
Localization is not simply translation. It requires knowledge of and sensitivity to your customers' cultures. Dan's years of experience in localizing software strings, documents, training courses, and simulations for some of the largest companies in the world - sometimes into as many as 26 languages - is your assurance that the localized versions of your project will make a positive impression on all of your customers.
Software Simulation
Software simulations are often the best way to demonstrate your software or to teach software-based skills. Dan uses the most powerful simulation development tools available to quickly and efficiently craft simulations that meet your specifications and accomplish your goals.
Training: Online, Instructor-led, and Blended
Dan has designed, developed, and delivered interactive and classroom courses for more than 20 years:
- Content experts enjoy working with Dan as he guides them gently to establish measurable objectives
- A wide variety of development tools are used to develop training modules and evaluations
- Train-the-trainer sessions can be conducted in person and online
- Dan is an excellent facilitator and conducts live courses in the classroom and online
Voice Over
Whether you refer to it as voiceover, voice over, or voice-over, adding audio to your training or simulation takes it to a whole new level. Dan's voice talent and recording capabilities allow us to include voice over faster and at lower cost than developers who must use outside resources.
Click here for more detailed information and samples.
Click here for more detailed information and samples.
Get Started!
Contact Dan Roberts at dan@telosinteractive.com. We will discuss what you want to accomplish, and how Telos Interactive can help make your project a success.
Dan has a BSc in Organizational Behavior from USF. He volunteers with CERT and TIP, scuba dives, paddle boards, and enjoys hydroponic gardening.
Dan has a BSc in Organizational Behavior from USF. He volunteers with CERT and TIP, scuba dives, paddle boards, and enjoys hydroponic gardening.